CMG Financial Careers

POSITION OVERVIEW: 

The Loss Mitigation Analyst III (Underwriter) will be responsible for examining, evaluating and underwriting loss mitigation requests such as repayment plans, forbearances, payment deferrals/partial claims, modifications, short sales and deed-in-lieu. This position plays a critical role in assisting borrowers facing financial difficulties by facilitating loss mitigation options.

ESSENTIAL DUTIES and RESPONSIBILITIES, include the following responsibilities, but not limited to:

• Analyzes loans for loss mitigation program eligibility based on investor guidelines.
• Reviews loss mitigation packages and identifies deficiencies in requirements and generates notices to borrowers with items needed to cure deficiencies.
• Ensures that all required documents are accurate, complete and in compliance with regulatory requirements and investor guidelines.
• Performs accurate data entry of loss mitigation related information into the company system.
• Ensures all underwriting decisions comply with company policies, investor guidelines, and regulatory requirements.
• Ensure accurate and timely documentation and reporting of underwriting decisions and actions.
• Partners with the Single Point of Contact team to gather required information and ensure information is communicated to the borrower at critical loss mitigation milestones.
• Ensures a customer-centric approach in loss mitigation efforts.
• Resolves escalated customer issues and complaints related to loss mitigation.
• Promotes a culture of empathy and understanding in dealing with distressed borrowers.
• Ensures compliance with State, Federal, Regulatory, and Investor Requirements and guidelines, maintains up-to-date knowledge of internal policies and procedures, and understands how requirement changes affect the operation.
• Stays updated on industry trends, regulatory changes, and best practices in loss mitigation.
• Other projects and assignments as needed.

QUALIFICATIONS AND EXPERIENCE

• The ideal candidate will have 5+ years of previous experience within loss mitigation underwriting.
• Demonstrates a deep understanding of FNMA, FHLMC, FHA, VA, USDA loss mitigation programs.
• In-depth knowledge of loss mitigation strategies, underwriting principles, and regulatory requirements.
• Liquidations (Short-Sale & Deed-in-Lieu) experience preferred.
• Mediations attendance experience preferred.
• Highly organized, dependable, and results driven.
• Ability to hustle, willingness to learn, and adapt quickly to working in a fast-paced, fluid environment.
• Excellent communication skills both written and verbal.
• Excellent leadership skills to lead and motivate a growing service operation.
• Ability to engage with directors and managers to achieve goals and objectives.
• Ability to work independently and as a member of a high performing team.
• Commitment to excellence, integrity and extraordinary standards.

SUPERVISORY RESPONSIBILITIES:

Direct Reports: No

PHYSICAL and ENVIRONMENTAL CONDITIONS

This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.

COMPENSATION CMG pays a competitive salary which ranges from $70,000 to $83,000 ($33.65 - $39.90 per hour). Factors that affect salary may include Special Loans experience, overall knowledge of mortgage servicing industry, number of years worked in mortgage industry, computer skills, customer service experience specific to working with mortgage customers, and education.